FAQ
Frequently asked questions.
What usually comes up before the first conversation. If your question is not here, just ask.
What size of company do you work with?
From small operations putting their first structure in place to companies already serving hundreds of clients on the same technical base.
Do you only build software, or do you run the environment too?
Both. You can hire only the development or only the infrastructure, but the real value shows up when both sides sit under the same responsibility.
How does support work?
Direct contact by WhatsApp, phone or email, with preventive monitoring of the environment. The channel and response time are set in the contract.
Would you take over a system built by another supplier?
Yes, after a technical assessment. It shows what can be kept, what needs adjusting and what is worth rebuilding.
How do you charge?
Projects are quoted by scope. Infrastructure, hosting and support work as a monthly service, with everything that is included written down.
How long does a project take?
It depends on the scope. A company website is usually a matter of weeks; a custom system is split into deliveries so it starts producing value before the end.
Where does the data live?
In environments we manage or in the client own infrastructure, with backup routines and off-site copies defined case by case.
What if I want to move to another supplier?
The environment and the code belong to the client. We hand over credentials and documentation so the migration happens without obstacles.
Still have a question we did not cover?
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Let us work out what your company needs to see more clearly.
Tell us what is being built, what needs organising, or what can no longer go down. The conversation starts with what you need.